GOtv Kenya Packages, Channels and Prices (2019 Update)

GOtv Kenya, also known as the home of African television, is one of the leading Digital TV service providers in Kenya.

GOtv Kenya packages and prices guide

If you were late in paying the monthly subscription Charges and your decoder fails to reactivate automatically, try one of the following methods to reactivate your decoder.

You can activate your GOtv Kenya decoder by sending an SMS with the word “Reset” to 22688 and waiting for their response or by dialling *423#  from your mobile phone and following the user prompts. Ensure your Decoder is powered on.

To activate GOtv Kenya online, Visit their website and log in using your surname or mobile number and IUC number on your decoder as the password. Go to “Clear your error” Tab and select E16 and click on ‘Reset device now’ tab.

Number of GOtv Packages

These are the four GOtv Kenya packages that are available to the various economic classes of Kenyan citizens across the country.

  1. Max Package for 42 channels of local and international entertainment.
  2. GOtv Plus package that offers 38 top-quality local and international channels
  3. Gotv Value for 28 channels and
  4. Lite package which offers 20 channels

At present, the price of a GOtv decoder and GOtv Antenna is at Ksh. 1,999. This starter kit comes with a free one-month GOtv Plus subscription.

A new subscriber gets to enjoy 43 local and international channels. After one month, the subscriber is free to choose the package that suits their viewership needs and pocket.

List of GOtv Kenya packages and prices 2019

Below is a price table for the different GOtv Kenya Packages Prices:

Package Number of Channels Price Ksh Monthly
GOtv Max 49 1299.00
GOtv Plus 40 749.00
GOtv Value 23 499.00
GOtv Lite (Monthly) 17 260.00
GOtv Lite (annual) 15 1500.00
GOtv Lite (Quarterly) 16 590.00

GOtv Kenya 2019 Channels List

Here is a full list of GOtv Kenya channels for GOtv Plus, GOtv Value, and GOtv Lite

NO. GOTV PLUS  VALUE GOTV LITE 
1 INOORO TV FAITH JIM JAM
2 TELEMUNDO E ENTERTAINMENT E AFRICA
3 E ENTERTAINMENT SONY EBR
4 SONY SONY MAX KBC
5 SONY MAX AFRICA MAGIC WORLD AFRO MIX
6 DISCOVERY FAMILY MAISHA MAGIC EAST FAITH
7 MNET MOVIES ZONE FASHION 1 ISLAM CHANEL
8 AFRICA MAGIC EPIC AFRICA MAGIC EPIC IMMANUEL TV
9 THE AFRICA MAGIC FAMILY AFRO MIX NTV
10 AFRICA MAGIC WORLD INOORO TV KTN
11 MAISHA MAGIC EAST ISLAM CHANEL CITIZEN
12 ZEE WORLD IMMANUEL TV KTN NEWS
13 FASHION 1 SUPERSPORTS SELECT K24
14 NAT GEO WILD E AFRICA ALJAZEERA
15 ED CHANNEL ED CHANNEL  INOORO TV
16 VOX AFRICA SUPERSPORTS BLITZ SUPERSPORTS BLITZ
17 SUPERSPORTS BLITZ KTN NEWS
18 THE SUPERSPORTS 9 K24
19 SUPERSPORTS SELECT NICKELODEON
20 SUPERSPORTS SELECT 2 DISNEY JUNIOR
21 E AFRICA JIM JAM
22 EBR EBR
23 KBC KBC
24 NTV NTV
25 KTN KTN
26 CITIZEN CITIZEN
27 KTN NEWS ALJAZEERA
28 K24
29 NICKELODEON
30 DISNEY JUNIOR
31 JIM JAM
32 MTV BASE
33 AFRO MIX
34 FAITH
35 ISLAM CHANEL
36 IMMANUEL TV
37 CNN
38 ALJAZEERA
39 SUPERSPORT 5
40 SUPERSPORT 7
41 SUPERSPORT 12

GOtv Kenya Pay Bill Number

Those subscribed to the GOtv Plus have access to more channel categories than those subscribed to the other two. GOtv Lite package payment instalment can be monthly, quarterly, or annually.

Various payment methods are offered by GOtv, payments can be made through M-Pesa (Business No: 423655), Airtel Money (Business name: GOtv), Visa Card, PesaPal, Craft Silicon, or through local banks.

GOtv Kenya Eazy Self Service

GOtv provides an online platform dubbed “Easy Self service” though it is still under development. Customers are able to manage their subscription, find nearest GOtv dealers, upgrade/downgrade a subscription, clear errors codes etc.

All this is done online anywhere. Offers customers the self-service option. This way, they can manage their subscriptions online.

How to Change GOtv Kenya Package

If you want to upgrade your GOtv subscription to GOtv plus, SMS ‘UPGRADE IUC NUMBER’ to 22688, or call customer care and request for an upgrade.

GoTV Kenya scrapped away the Free to Air (FTA) subscription and replaced it with the GoTV Lite package which is Ksh 590 billed quarterly (once every 4 months).

Gotv Kenya Self Help – Troubleshooting

Note:

  1. Turn ON your Decoder before you Pay Your monthly subscription.
  2. Pay Extra amount like Ksh 10 on top of the Monthly Fee.
  3. In less than 5 minutes, your Account should be updated. If still there is an error message after 10 minutes, try the following to clear error E16, E30, and E17

1st Method – Using USSD

  • Have your IUC number ready
  • Dial *423# on your phone and select Gotv service option
  • Select the Reset option and follow the message prompts

2nd Method – Using SMS Service

Send a message with your IUC number to 22688. Eg “RESET
2016807865”

3rd Method – Using Gotv Eazy Self Service

Visit http://eazy.gotvafrica.com/en/ke/ on your phone or computer browser, sign in using your Mobile number and IUC Number.

4th Method – Call Customer Care

Call 0711 066 555 and follow the self-service prompt voice and guidance. If you have more bundles than Credit, Log into your Twitter account and tweet to @GOtvKenya. (Tweets have a much high response rate than any other methods).

If you happen to be a Facebook fan post on their Facebook page. Don’t Rest until your problem has been resolved.

Clearing the E-16 Error Message on GOTv Kenya Decoder

The e-16 error is normally a reception issue and not payment issue. Check your aerial and adjust it to improve reception. Some people after converting their decoders to FTA got an error message (E016-0 – Service is currently scrambled).

It is very simple to clear this message. Just send an SMS with the word ‘RESET’ followed by a single space and then your IUC number to 22688. For example, if your IUC number is 1234567, your SMS should look this way without the full stop: RESET 1234567.

492total visits,3visits today

Leave a Reply

Your email address will not be published. Required fields are marked *