How to Pay Nairobi Water Bill via M-PESA Paybill Number 444400

  1. Go to Safaricom SIM Tool Kit, select M-PESA menu, select “Lipa na M-PESA
  2. Select “Pay Bill
  3. Select “Enter Business no.“, Enter Nairobi Water’s Lipa na M-PESA PayBill Number 444400 and press “OK”
  4. Select “Enter Account no.“, Enter your Nairobi Water Account Number and press “OK”
  5. Enter Amount“, monthly subscription fee and press “OK”
  6. Enter your M-PESA PIN and press “OK”
  7. Confirm all the details are correct and press “OK”
  8. M-PESA HAKIKISHA, You will get a notification with the intended recipient’s name e.g. “Pay Nairobi Water KSh3,999.00 for Account xxx xxxx Press 1 within 20 seconds to STOP this transaction.” To stop a wrong transaction, Enter “1” and press Send within 20 seconds. Pressing “Cancel” will complete the transaction.
  9. You will receive a confirmation SMS from M-PESA.
  10. It takes up to 48 hours for Nairobi Water to update your payment information on the account

Nairobi Water Customer Care

Call: 0703 080598 / 0703 080 000

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