- Go to Safaricom SIM Tool Kit, select M-PESA menu, select “Lipa na M-PESA“
- Select “Pay Bill“
- Select “Enter Business no.“, Enter StarTimes’s Lipa na M-PESA PayBill Number 585858 and press “OK”
- Select “Enter Account no.“, Enter your Startimes Smart Card Number as the account number, input only the first 11 digits of the smart card and press “OK”
- “Enter Amount“, monthly subscription fee and press “OK”
- Enter your M-PESA PIN and press “OK”
- Confirm all the details are correct and press “OK”
- M-PESA HAKIKISHA, You will get a notification with the intended recipient’s name e.g. “Pay StarTimes KSh3,999.00 for Account xxx xxxx Press 1 within 20 seconds to STOP this transaction.” To stop a wrong transaction, Enter “1” and press Send within 20 seconds. Pressing “Cancel” will complete the transaction.
- You will receive a confirmation SMS from M-PESA.
- It takes up to 1 hour for StarTimes to update your payment information on the account
StarTimes Customer Care
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