How to Repay my HELB Loan via M-PESA PayBill Number 200800

  1. Go to Safaricom SIM Tool Kit, select M-PESA menu, select “Lipa na M-PESA
  2. Select “Pay Bill
  3. Select “Enter Business no.“, Enter HELB’s Lipa na M-PESA PayBill Number 200800 and press “OK”
  4. Select “Enter Account no.“, Enter your National ID Number (e.g. 1789xxxxx) press “OK”
  5. Enter Amount“, i.e. amount you want to pay and press “OK”
  6. Enter your M-PESA PIN and press “OK”
  7. Confirm all the details are correct and press “OK”
  8. M-PESA HAKIKISHA, You will get a notification with the intended recipient’s name e.g. “Pay HELB KSh1,500.00 for Account 1789xxxxx Press 1 within 20 seconds to STOP this transaction.” To stop a wrong transaction, Enter “1” and press Send within 20 seconds. Pressing “Cancel” will complete the transaction.
  9. You will receive a confirmation SMS from M-PESA.
  10. It takes up to 72 hours for HELB to update your payment information on the account

HELB Customer Care

Mobile: 0711 052 000
Email: customercare@helb.co.ke
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