- Go to Safaricom SIM Tool Kit, select M-PESA menu, select “Lipa na M-PESA“
- Select “Pay Bill“
- Select “Enter Business no.“, Enter HELB’s Lipa na M-PESA PayBill Number 200800 and press “OK”
- Select “Enter Account no.“, Enter your National ID Number (e.g. 1789xxxxx) press “OK”
- “Enter Amount“, i.e. amount you want to pay and press “OK”
- Enter your M-PESA PIN and press “OK”
- Confirm all the details are correct and press “OK”
- M-PESA HAKIKISHA, You will get a notification with the intended recipient’s name e.g. “Pay HELB KSh1,500.00 for Account 1789xxxxx Press 1 within 20 seconds to STOP this transaction.” To stop a wrong transaction, Enter “1” and press Send within 20 seconds. Pressing “Cancel” will complete the transaction.
- You will receive a confirmation SMS from M-PESA.
- It takes up to 72 hours for HELB to update your payment information on the account
HELB Customer Care
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