M-Shwari is a savings and loan service that enables M-PESA customers to;

• Save as little as Kshs. 1, and access credit from Kshs. 1,000.
• Earn interest of up to 6.3% p.a. on your savings balance.
• Save for a fixed period of time
• Access loans instantly, credited to your M-PESA account from a minimum of Kshs. 1,000 and up to Kshs. 1million account charged at 9% Being Loan Fees of 7.5% and 1.5% Excise Duty. Excise duty is deducted from the loan amount to be sent to M-PESA

How to qualify for a loan

1. Be an M-PESA subscriber for at least 6 months
2. Save on M-Shwari
3. Actively use other Safaricom services such as voice, data and M-PESA.

What should I expect when I borrow?

• Access loan limits from as low as Ksh.100 and up to Ksh.50,000.
• Enjoy a one month repayment period.
• Loan repayment can be made via M-PESA, or from the M-Shwari account

How to Register for M-Shwari Services

To join M-Shwari, do the following:

1. Go to the Safaricom Mpesa menu
2. Select My Account and then Select Update Customer Menu (may be optional)
3. Key in your Mpesa PIN when asked (may be optional)
4. Then go to the Mpesa Menu
5. Select Loans and Savings
6. Next, select M-Shwari
7. Next, select Activate

Once you have activated your M-Shwari account, you can go ahead and apply for an M-Shwari loan.

To check your loan limit, from M-Shwari menu select Check Loan Limit and Fees. Enter your Mpesa PIN and press OK.

You will receive a text message containing your loan limit and interest fee chargeable.

How to Apply for M-Shwari Loan

1. From the Mpesa menu select Loans and Savings Next,
2. Select M-Shwari Select Request Loan and enter the amount you wish to borrow, subject to your loan limit
3. Press OK
4. Enter your Mpesa PIN and press OK

Your M-Shwari loan amount will be sent to your Mpesa account. The loan amount will include the facility fee.

How to Repay M-Shwari Loan

1. From the Mpesa menu, select Loans and Savings
2. Next, select M-Shwari
3. Select Pay Loan
4. Select From Mpesa or From M-Shwari, if you have savings
5. Enter the loan amount and press OK
6. Enter your Mpesa PIN and press OK
7. You will receive a text message confirming your M-Shwari loan clearance.

To pay M-Shwari loan for another number, you will have to send the loan amount to that person’s Mpesa account and advice the recipient to follow the above steps to repay the loan.

Benefits of Saving on M-Swari

1. Your loan limit will increase
2. You can earn interest rates between 3% per year and 6% per year on your deposits depending on the amount saved. The more the amount saved, the higher the interest earned
3. No minimum balance required
4. No charges levied on the savings account
5. No charges for moving money from M-PESA to M-Shwari account and vice versa
6. M-Shwari lock savings interest is earned daily but paid out monthly into the lock savings account.

You can save money by directly depositing to M-Shwari or by opening a Lock Savings Account which holds your money for a period between 1 to 6 months.